FAQs
Frank's Body Shop
What should I do after an accident?
After an accident, follow these steps: 1. Contact the police. 2. Call for a tow truck at 903-564-9455. 3. Document the scene by taking photos of both vehicles. 4. Obtain contact information from any witnesses. 5. Contact Raelene at Frank's Body Shop at 903-564-9455. 6. Notify your insurance company. 7. Inform your insurance provider that your vehicle is at Frank's Body Shop.Can I choose my own body shop, or do I have to use one recommended by my insurance?
You have the legal right to select your preferred repair shop. Insurance companies cannot dictate where you take your vehicle for repairs. The choice is entirely yours to make.How long will the repairs take?
The duration of repairs varies based on factors such as damage severity, parts availability, and insurance approval. Repair times typically range from a few days to several weeks. Frank's Body Shop will provide a more accurate timeline after conducting an initial assessment of your vehicle.Will my car look the same after repairs?
Our goal at Frank's Body Shop is to restore your vehicle to its pre-accident condition. We utilize factory-quality paint and parts, ensuring precise color matching and panel alignment for a seamless finish.Do you offer a warranty on repairs?
We provide a lifetime warranty on our workmanship and paint for as long as you own the vehicle. Please inquire about specific details regarding our warranty coverage.What is Paintless Dent Repair (PDR)?
Paintless Dent Repair is a specialized technique used to remove minor dents without the need for repainting. This method is generally quicker, more cost-effective, and preserves your vehicle's original factory finish.Can you help with my insurance claim?
We offer comprehensive assistance with insurance claims, including providing estimates, preparing necessary documentation, and communicating directly with your insurance provider. Our team handles these aspects to simplify the process for you.Do you use OEM or aftermarket parts?
The choice between OEM (Original Equipment Manufacturer) and aftermarket parts depends on your specific insurance policy and personal preferences. We can discuss the options available for your particular situation.What if my airbags deploy?
Airbag deployment typically indicates a significant impact to your vehicle. In such cases, a thorough inspection is crucial. At Frank's Body Shop, we follow a comprehensive process to ensure both your safety and the integrity of your vehicle.What types of vehicles do you repair?
Our services cover all makes and models, including cars, trucks, SUVs, and select commercial vehicles. We have the expertise to handle a wide range of vehicle types.